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Error Codes Explained

Error codes on e-bikes may appear briefly on the display. If an issue arises, check the display safely for a code. If the details below don’t resolve it, contact customer support for assistance.

Addmotor EB 2.0 Operating System

Error Code	Source of Error	Troubleshooting
101	Brake Lever Abnormality	Verify whether the brake lever is functioning properly.
102 & 103	Throttle Abnormality	Verify whether the throttle is functioning properly.
23	Controller Overheat	Stop using the bike to allow the controller to rest and lower its temperature.
24, 34, 35, 36	Motor Abnormality	Verify whether the motor is functioning properly and the motor connection is solid.
25, 26	Controller Abnormality	Verify whether the battery is functioning properly, have a battery output voltage test.
30	Communication Abnormality	Verify the integrity and stability of the wiring and controller connections. Reach out to customer support.
38	Light Short Circuit	Check whether the light copper wire is exposed.
65	Parking Brake System	Ensure the parking brake is disengaged before activating the display.

Models with EB 2.0 Displays:
- EB 2.0 Grandtan M-340, Grandtan Plus, Grandtan City, and Grandtan X step-through e-trike
- EB 2.0 Triketan M-330, M-330F, M-330M step-through e-trike
- EB 2.0 Greattan, Greattan L dual-battery e-trike
- EB 2.0 Landtan M-300 small electric fat trike
- EB 2.0 E-325 and Spytan 2-front wheel electric trike
- EB 2.0 Herotri M-366X and Soletri M-365X full suspension trike
- EB 2.0 Arisetan M-360 and M-360M semi recumbent e-trike
- EB 2.0 Citytri E-310 Standard, Mini, and Plus folding electric trike
- EB 2.0 Soletan M-66X, Herotan, M-65X, Citypro E-43, E-53, Foldtan M-140, M-160, M-120, Graoopro M-800, Garootan M-81 electric bikes

Addmotor Mid-Drive Motor Operating System

Error Code	Source of Error	Troubleshooting
04	The throttle is not in its correct position	Verify if the throttle can be adjusted back to its correct position. If the issue persists, consider replacing it with a new throttle (only applicable if this function is available).
05	The throttle is faulty	1. Verify whether the throttle connectors are correctly connected. Check if the throttle connection is secure and intact. 2. Disconnect the throttle, If the issue persists, reach out to customer support. (only applicable if this function is available).
07	Overvoltage protection	1. Remove the battery. 2. Re-Insert the battery. 3. If the problem persists,reach out to customer support.
08	Malfunction in the motor hall sensor signal	Reach out to customer support.
09	Malfunction in the engine phase’s	Reach out to customer support.
10	The engine has reached its maximum temperature protection threshold	1. Power down the system and let the Pedelec cool off. 2. If the problem persists, reach out to customer support.
11	Malfunction in the temperature sensor within the motor	Reach out to customer support.
12	Malfunction in the current sensor within the controller	Reach out to customer support.
13	Malfunction in the temperature sensor within the battery	Reach out to customer support.
14	Controller Overheat	1. Stop using the pedelec to allow the controller to rest and lower its temperature. 2. If the problem persists, reach out to customer support.
15	Controller sensor overheat	Reach out to customer support.
21	Malfunction Speed sensor	1. Restart the system 2. Check that the magnet attached to the spoke is aligned with the speed sensor and that the distance is between 10 mm and 20 mm. 3. Check that the speed sensor connector is connected correctly. 4. If the error persists, reach out to customer support.
25/26	Malfunction Torque signal	1. Verify the integrity and stability of the sensor connection. 2. If the error persists, reach out to customer support.
27	Controller Over-current	Reach out to customer support.
30	Communication Abnormality	1. Verify the integrity and stability of all connectors. 2. If the error persists, reach out to customer support.