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Exoskeleton Warranty
Exoskeleton Warranty
LIMITED WARRANTY
Addmotor Cybergen Exoskeleton
Addmotor warrants the Addmotor Cybergen Exoskeleton against defects in materials and workmanship under normal use during the one (1) year limited warranty period.
The Warranty Period begins on the date the product is delivered to the original purchaser, unless otherwise required by applicable law or expressly stated in the applicable sales terms.
What Is Covered
This Limited Warranty covers defects in materials and workmanship that occur during normal and intended use of the product during the Warranty Period.
If Addmotor determines that a covered defect exists, Addmotor will first attempt to restore the product to normal operating condition by replacing the defective component(s), as appropriate.
If the product cannot be restored to normal operating condition through replacement of the defective component(s) or other warranty repair, Addmotor will replace the affected product with a new product or an equivalent replacement product, subject to availability and applicable law. Any replacement product or component provided under this Limited Warranty will be covered only for the remainder of the original Warranty Period, unless otherwise required by applicable law.
What Is Not Covered
This Limited Warranty does not cover damage, defects, or malfunctions caused by:
•Accidents, collisions, impact, drops, or other physical damage;
•Misuse, abuse, negligence, or improper operation;
•Use contrary to the instructions, safety warnings, operating limitations, or intended use described in the User Manual;
•Improper fitting, adjustment, installation, or use;
•Failure to perform required or recommended maintenance;
•Unauthorized modifications, alterations, or repairs;
•Damage caused by incompatible components, accessories, or equipment;
•Normal wear and tear or cosmetic deterioration that does not affect functionality;
•Excessive heat, fire, chemicals, or other hazardous substances;
•Water or liquid exposure outside the product's specified environmental limitations;
•Damage resulting from storage or transportation after delivery to the original purchaser;
•Natural disasters or other events beyond Addmotor's reasonable control;
•Use outside the product's specified operating conditions.
This Limited Warranty does not cover consumable or wear items to the extent that their deterioration results from normal use, unless the failure is caused by a defect in materials or workmanship.
How to Obtain Warranty Service
To request warranty service, contact Addmotor Customer Support and provide proof of purchase, the product model and serial number, a description of the issue, and photos or videos if requested.
Addmotor may request additional information, troubleshooting, diagnostic steps, or inspection of the product to determine whether the issue is covered by this Limited Warranty.
If the issue is covered, Addmotor will provide instructions for the applicable warranty remedy. Do not ship the product to Addmotor unless instructed to do so by Addmotor Customer Support.
Original Purchaser
This Limited Warranty applies only to the original purchaser and is not transferable, except where otherwise required by applicable law.
Disclaimer and Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE REMEDIES PROVIDED UNDER THIS LIMITED WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT REMEDIES EXPRESSLY DESCRIBED ABOVE. THIS LIMITED WARRANTY DOES NOT AFFECT ANY RIGHTS OR REMEDIES THAT CANNOT LAWFULLY BE WAIVED OR LIMITED UNDER APPLICABLE FEDERAL OR STATE LAW.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so some of the limitations above may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Contact Information
Email: sales@addmotor.com / support@addmotor.com (USA & Canada) sales@addmotor.com.au (AU)
Phone: (888) 660-0868 (USA & Canada) +61 431 335 998 (AU)
Addmotor Cybergen Exoskeleton
Addmotor warrants the Addmotor Cybergen Exoskeleton against defects in materials and workmanship under normal use during the one (1) year limited warranty period.
The Warranty Period begins on the date the product is delivered to the original purchaser, unless otherwise required by applicable law or expressly stated in the applicable sales terms.
What Is Covered
This Limited Warranty covers defects in materials and workmanship that occur during normal and intended use of the product during the Warranty Period.
If Addmotor determines that a covered defect exists, Addmotor will first attempt to restore the product to normal operating condition by replacing the defective component(s), as appropriate.
If the product cannot be restored to normal operating condition through replacement of the defective component(s) or other warranty repair, Addmotor will replace the affected product with a new product or an equivalent replacement product, subject to availability and applicable law. Any replacement product or component provided under this Limited Warranty will be covered only for the remainder of the original Warranty Period, unless otherwise required by applicable law.
What Is Not Covered
This Limited Warranty does not cover damage, defects, or malfunctions caused by:
•Accidents, collisions, impact, drops, or other physical damage;
•Misuse, abuse, negligence, or improper operation;
•Use contrary to the instructions, safety warnings, operating limitations, or intended use described in the User Manual;
•Improper fitting, adjustment, installation, or use;
•Failure to perform required or recommended maintenance;
•Unauthorized modifications, alterations, or repairs;
•Damage caused by incompatible components, accessories, or equipment;
•Normal wear and tear or cosmetic deterioration that does not affect functionality;
•Excessive heat, fire, chemicals, or other hazardous substances;
•Water or liquid exposure outside the product's specified environmental limitations;
•Damage resulting from storage or transportation after delivery to the original purchaser;
•Natural disasters or other events beyond Addmotor's reasonable control;
•Use outside the product's specified operating conditions.
This Limited Warranty does not cover consumable or wear items to the extent that their deterioration results from normal use, unless the failure is caused by a defect in materials or workmanship.
How to Obtain Warranty Service
To request warranty service, contact Addmotor Customer Support and provide proof of purchase, the product model and serial number, a description of the issue, and photos or videos if requested.
Addmotor may request additional information, troubleshooting, diagnostic steps, or inspection of the product to determine whether the issue is covered by this Limited Warranty.
If the issue is covered, Addmotor will provide instructions for the applicable warranty remedy. Do not ship the product to Addmotor unless instructed to do so by Addmotor Customer Support.
Original Purchaser
This Limited Warranty applies only to the original purchaser and is not transferable, except where otherwise required by applicable law.
Disclaimer and Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE REMEDIES PROVIDED UNDER THIS LIMITED WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT REMEDIES EXPRESSLY DESCRIBED ABOVE. THIS LIMITED WARRANTY DOES NOT AFFECT ANY RIGHTS OR REMEDIES THAT CANNOT LAWFULLY BE WAIVED OR LIMITED UNDER APPLICABLE FEDERAL OR STATE LAW.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so some of the limitations above may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Contact Information
Email: sales@addmotor.com / support@addmotor.com (USA & Canada) sales@addmotor.com.au (AU)
Phone: (888) 660-0868 (USA & Canada) +61 431 335 998 (AU)
