We use cookies to improve your online experience. By continuing browsing this website, we assume you agree our use of cookies.

Addmotor

M-380 Tandem eTrike

0
votes

Question:

I received the 2nd battery for the M380. Do I need to charge both batteries, or should I just use the main battery charging port to charge both batteries?

Answer:

Hi Brian, the M-380 has two independent batteries, which cannot be charged simultaneously. You will need to charge each battery separately.

Addmotor CustomerOctober 16, 2025

Do you find this helpful? Yes No

0
votes

Question:

Does this bike come fully or partially assembled? If partially, by how much (percent wise) and is it easy to put together?

Answer:

The M-380 Tandem eTrike arrives 85% pre-assembled and the final assembly is not difficult.

Addmotor CustomerOctober 17, 2025

Do you find this helpful? Yes No

Answer:

The wheels and seats are not installed, and the handlebars are turned down.

Addmotor CustomerJuly 19, 2025

Do you find this helpful? Yes No

0
votes

Question:

Can a single rider operate this bike easily?

Answer:

Yes, you can easily operate the M-380 Tandem eTrike by a single rider.

Addmotor CustomerOctober 17, 2025

Do you find this helpful? Yes No

Answer:

Yes, from front seat.

Addmotor CustomerJuly 19, 2025

Do you find this helpful? Yes No

0
votes

Question:

What does a payload 350lbs + 150lbs mean? Why not 500lbs?

Answer:

The M-380 Tandem eTrike has a maximum payload capacity of 500 lbs, which includes up to 350 lbs for passengers and 150 lbs for cargo. If the total weight of passengers reaches 500 lbs, no additional cargo can be carried.

Addmotor CustomerOctober 17, 2025

Do you find this helpful? Yes No

Answer:

The bike comes with one battery and can pull 350lbs. With the optional secondary battery, you get the extra 150lbs and 30-mile range

Addmotor CustomerJuly 19, 2025

Do you find this helpful? Yes No

0
votes

Question:

What does a payload 350lbs + 150lbs mean? Why not 500lbs?

Answer:

Addmotor CustomerOctober 17, 2025

Do you find this helpful? Yes No

Answer:

The bike comes with one battery and can pull 350lbs. With the optional secondary battery, you get the extra 150lbs and 30-mile range

Addmotor CustomerJuly 19, 2025

Do you find this helpful? Yes No

0
votes

Question:

How can the tricycle be transported in a car?

Answer:

This bike measures 8 feet in length and 3 feet in width. It does not break down for transport in a car, unless you have a pickup, van or motor home. This is more of a stay-at-home and ride the area type bike, such as rural country or city dwellers.

Addmotor CustomerJuly 19, 2025

Do you find this helpful? Yes No

0
votes

Question:

How fast does the bike go

Answer:

20mph on flat ground

Addmotor CustomerJuly 19, 2025

Do you find this helpful? Yes No

Answer:

-ental conditions.

Addmotor CustomerMay 10, 2025

Do you find this helpful? Yes No

Answer:

M-380 tandem trike has a 750W rear-drive motor, allowing it to reach a max. speed of 20 MPH, which aligns with the U.S. speed limit for Class 2 e-bikes. But actual speed may vary depending on factors such as terrain, rider weight, cargo load, and environm

Addmotor CustomerMay 10, 2025

Do you find this helpful? Yes No

0
votes

Question:

If going shopping, how is the trike secured?

Answer:

We recommend using a high-quality heavy-duty chain or U-lock to secure the trike's main frame to a fixed, immovable object like a bike rack or a sturdy post.

Addmotor CustomerOctober 21, 2025

Do you find this helpful? Yes No

Answer:

It has a parking brake, otherwise a chain-type lock secured to the frame, and an on-location post. Do not use wheels to chain secure because the wheels are easily removed.

Addmotor CustomerJuly 19, 2025

Do you find this helpful? Yes No